CA Introduces End-User Self Service BlackBerry Administration | RIMarkable

An interesting concept... however ROI appears unclear unless this would obviate lots of ongoing blackberry support (i.e. why bother with Yet Another System to manage, unless it is beyond the initial setup on BES etc...)

CA Introduces End-User Self Service BlackBerry Administration | RIMarkable | The official, unofficial BlackBerry Weblog: "...The key point here for BlackBerry end-users is that they can go buy a new device, go to a web page, and hook their BlackBerry up to their work email without having to call the helpdesk."