The 10 most important things to teach your users, from TechRepublic

The 10 most important things to teach your users, from TechRepublic:

"...One way to head off at least some of the problems is to educate your users about certain key computing basics. Veteran tech Becky Roberts built a list of 10 things she feels are most critical for users to know, such as how to:

* Provide useful information when reporting a computer problem

* Safeguard equipment and data when traveling or working offsite

* Exercise care and discretion in sending e-mails
..."